• Purchasing event credits on LiveHeats

  As an organiser, after your first free trial event, you can continue to use LiveHeats by purchasing a bundle of event credits to cater for the events in your annual calendar. Pricing is based on: event credits: each credit covers one event (e.g. 2025 Bondi Surfing Championships, 2-5 March) and can contain multiple days and unlimited divisions (e.g. Junior Boys Shortboard) optional add-ons: premium features you might like to add to enhance your event, such as live streaming graphics,Some readers

• Purchasing add-ons

  LiveHeats offers a range of pro add-ons. These are optional upgrades to your LiveHeats experience. You can purchase add-ons when purchasing event credits. If you have already purchased event credits and would like to later purchase add-ons, please contact  sales@liveheats.com (mailto:Few readers

• Checking your organization's credit balance

  Follow the below steps to view your organization's event credit balance and plan on LiveHeats. Checking your organization's credit balance: Once logged in as a Director, navigate to the Plan & billing area via your profile avatar (top right) On the Plan & billing page, you can view your current plan and credit balance Note: to top up, downgrade, or upgrade your credits, see this article. (https://liveheats.crisp.help/en/article/purchasing-event-credits-on-liveheats-jsdejFew readers

• Plan and billing frequently asked questions (FAQ)

  What’s included in the free trial event? You’ll get to use the platform at no cost, with full technical support. This includes a dedicated page for your organization (e.g. www.liveheats.com/surfingnsw), and access to all LiveHeats features. What’s does each event credit cover? An event credit can include as many divisions, rounds, days, or disciplines as you like, as long as the number of entries is below the limit specified by your plan, aFew readers

• Upgrading a one-off event in your account to a premium plan

  Throughout the season, you might need to access a higher tiered plan for a one-off event. The reason for this might be: one-off event where you do live streaming one-off event where you invite athletes and will have much larger numbers (e.g. national champs) How to upgrade an individual event Ensure you have access to the receipt from your last LiveHeats purchase, so we can set the upgrade price accordingly Complete this form with all details for the upgrade: https://forms.cFew readers

• Transferring or sharing event credits to another LiveHeats account in your federation

  If you are a federation with child accounts, you can purchase event credits centrally, and then distribute or share them with child accounts. This article explains how. Note: When you share credits to another account, we'll automatically align their plan to be the same as yours. For example, if you are on Large event (Up to 250 entries) and share credits, the child account will also be set to Large event (Up to 250 entries) plan. How to share or transfer event credits to another LiveHeaFew readers