How to manage athlete marshalling using the "Registered" entry status
If your event has a marshalling or on-site check-in process, we recommend using the Registered entry status as your default. This article will show you: How to set up an event to use the "Registered" status How to marshal athletes once they have registered How to set up an event for marshalling Go to Event Settings and click the Registration tab. Under the Default entry staFew readersBulk confirm waitlisted event entries based on registration date and time
For some events, you may need to confirm many waitlisted athlete entries based on the date and time they registered. How to sort and bulk confirm waitlisted entries Firstly navigate to the Event dashboard. From there click the All entries button. By default, the entries in the table should be sorted in ascending order (earliest to the latest date and tFew readersScheduling event entry open and/or close dates and times
We offer the ability to schedule the automatic opening and/or close of your event registrations. This is particularly useful when you have a large number of events or you have a specific date and time that your event registrations will open and/or close. Scheduling event entries to automatically open and close are independent of each other; meaning you can set both or just one of them. In this article, we will run through how to set, update and delete them.PopularSetting the number of available spots in a division (registration max limits)
LiveHeats allows you to set the number of available spots in each division. This setting has two influences: sets limits on the number of athletes who can register for that division. Once the limit is met, athletes can no longer select that division sets the number of spots in the first round of your heat draw, incase you'd like to leave empty spots available in the draw for reserves or alternates How to set the available spots in a division From your Event dashboard click thFew readersLimiting the number of divisions each athlete can register for
You might like to limit the number of divisions that each athlete can register for. For example, you might like to only allow each athlete to register for one or two divisions. Use this setting to apply a limit. How to limit the number of divisions each athlete can register for Go to the Event settings and click the Registration tab Scroll down to the Advanced registration rules area and click the Limit the number of divisions per athlete button Once clicked,Few readersCreating custom fields
In addition to our standard fields, LiveHeats allows you to create your own custom fields. Custom fields can be used for: collecting any piece of required information from athletes during registration, and/or; capturing and storing required data with results if importing athletes into LiveHeats How to create a custom field Below you'll find the step by step instructions for creating a custom field. For a video tutorial, see the bottom of this article. For an event, go to EventSome readersArchiving a custom field
Once you've created a custom field, you might like to archive it to replace it with an updated custom field, or if its no longer required. How to archive a custom field Navigate to the Event settings for event registration or Series setting for membership registration Click on the Registration tab and scroll down to the Custom fields section Click on the field you'd like to archive tFew readersUsing waitlisted event registration
If you have specific rules for how athletes are accepted into a division in your event, for example, using a seed list, or a pre-qualified invitation, you should use LiveHeats' powerful waitlisting feature, which allows the Director to review and confirm entries. This article includes: How to set an event's registration to be waitlisted How to confirm a waitlisted athlete into an eventFew readersSet age restrictions on registration (DOB)
In age divisions, you might like to enable restrictions so that athletes can only register for their eligible division based on their date of birth (DOB) LiveHeats allows you to set a maximum, and/or minimum date of birth for each division. How to set age restrictions on registration Go to the Event settings and click the Registration tab Scroll down to the Advanced registration rules area and click the Set age restrictions (https://storage.crisp.chat/users/hFew readersRemoving a registered athlete or team from a division as a director
An athlete may be unable to compete in your event. Below describes how to remove them from a division. Refunds must be handled separately to removing an athlete from an event. To process a refund, see here. How to remove an athlete from a division From the Event dashboard, navigate to the relevant division and the Athletes tab Click on the relevant athlete and a dialogue will appear: (https://sSome readersMoving entries between divisions in an event
If an athlete or team registers for an incorrect division in an event, you might like to move their registration to a different division. Here's how to deal with this. How to move entries between divisions in an event First, you'll want to add thFew readersSending an email to all registered athletes in an event
Before, during, or after an event, you might like to send an email to your registrants with information about the event or an update.Some readersAdding notes to the athlete registration
You might like to include notes to the athlete's registration form, to provide athlete's with instructions or information about your event. For example: "Athletes must check in at the event site at 7am on Saturday to collect their goodies bag" or; "You must send proof of athlete insurance to organiser@organiser.com at least 7 days before the event". How to add notes to an event registration: Go to the Event settings Click on the RegisFew readersAdding a Terms and Conditions document to event or membership registration
Your Event or Membership Terms and Conditions When accepting paid registration, you have the ability to include a Terms and Conditions document in PDF form. You cFew readersCollect signed documents during event registration from athletes or their legal guardian
Many organisations require event registrants to sign agreements, such as waivers or releases. To enable organisers to collect signed documents during registration, Liveheats has partnered with DocuSeal, a leading provider of legally binding e-signature solutions. There are three steps required to enable document signing for event registrationPopularExporting a report of all entries in an event
In any event with entry data, you can export the entries and all associated information for each entry - such as athletes, teams, details, payment reference and any custom fields activated in the event. How to export entries for an event From the Events area, go to the relevant event Click Reports in the side panel section to access the downloads Click Download on the Event entries (csv) Open the file in Google Sheets, Excel, or Numbers (https://storFew readers