In today's world, event cancellations are commonplace. Below maps out how to deal with cancellations of events on LiveHeats:

1. Your event is rescheduled, and you'd like to keep all registrations

• Simply go to the  Event settings and update the date
• You can also update the Event status back to  Entry open to collect new entries, then redraw the heats

Note: athletes can cancel their entry if they can no longer attend. See here for how. You'll need to let them know to jump in and cancel their entry if they no longer wish to compete

2. Your event is rescheduled, and you'd like to have athletes re-register, or you'd like to cancel your event completely

1. Once logged into Liveheats as a Director, go to the Event
2. Update the Event status to Cancelled

Alternatively, you could also choose to delete your event and all associated data:

1. Once logged into Liveheats as a Director, go to the Event
2. Scroll down to the bottom of the Event settings
3. If you are 100% certain you'd like to delete the event and all associated data, click the Delete event button
4. Please note that deleting an event will permanently delete all data (athletes, heat draw, seeding, registration information including the payment summary), as well as remove the event from your public LiveHeats account. It cannot be undone!

In either case, deleting or updating the event status to cancel the event credit will remain used and will not be restored to your account. *If you believe the credit should be reinstated, please contact us at community@liveheats.com and our team will review your request.*

If you are not certain that you'd like to delete all event data, we strongly recommend editing the event dates to the rescheduled date or changing the event status to Cancelled.

Updated on: 12/01/2026