Articles on: Individual user settings

Managing entries in an event as a Team manager

Once linked by a Director, a Team manager will be able to edit the entries and team rosters for athletes & teams that belong to their team in an event. This article describes how to use this feature.



How to access and use the Team manager dashboard


  1. Go to LiveHeats.com and login with the account set as a Team manager. Note: you'll receive an email when a Director invites you as a team manager.
  2. When logged in, you should land on the Team Manager dashboard. Click on the event you'd like to manage entries in:

  1. In each event with entries that belong to your team, you can now edit individual entries and team rosters:

  1. Once a heat has been set as LIVE you will be unable to make a team change. The same process is also applied if a team is knocked out. This is visually represented by the lack of 🗑️ icons and the greyed-out names


FAQs & Troubleshooting


Why can't I log in?

Make sure you are logging in using your pre-existing LiveHeats email or the one that was created for you.


What happens if I forgot my password?

If you forgot your password you can always reset it using the Forgot your password link.


Why can't I see athletes and teams when I log in?

Your account is most likely linked to the athlete or team profiles for that event.


I can't add a team.

At this stage adding a team is unfortunately not possible and you will still need to visit the event admin centre to process this request.


If you are still struggling please contact your carnival/event organiser for further assistance.

Updated on: 08/06/2025

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